Terms and conditions

Last updated 7 September 2026

The seller

Eye Massager Company is a division of Caruso Consulting Co Ltd, Suite 11, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. NZ administration: 131 Queen Street, Auckland CBD, Auckland 1010.

Prices and orders

All storefront prices and checkout totals are in NZD. Check the item, quantity, contact details and delivery address before paying. The cart shows the total including any applicable delivery charge and discount.

Payment and fulfilment

Available payment methods appear at checkout. An order confirmation follows successful payment verification and recording. If confirmation does not arrive, contact us before paying again.

Delivery, changes and returns

Our shipping policy and returns policy explain estimates, charges and the voluntary return conditions. Those policies do not exclude consumer guarantees.

Your rights

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. Please contact us first about a concern so we can help resolve it.

Using the product

Read the instructions supplied with the device and use it only as directed. Product information describes physical features and intended relaxation use, without a promised medical outcome.