Privacy policy

Last updated 7 September 2026

Information we collect

When you place an order or contact us, we collect the information needed to respond and fulfil your purchase, such as your name, contact details, delivery address and order details.

How information is used

We use information for customer support, fulfilment, transaction records and website operation. Payment details are handled by the payment provider; do not send card details through our contact form.

Service providers and overseas handling

Information may be handled by payment, hosting, support, delivery and fulfilment providers, including providers outside New Zealand. We remain responsible for meeting applicable privacy requirements and limiting information to the purposes for which it is needed.

Cookies and analytics

Essential storage supports your cart and preferences. Optional analytics loads after consent. See the cookie policy for details.

Access, correction and concerns

Contact us to request access to or correction of your personal information under the Privacy Act 2020, or to raise a privacy concern. Information is retained for the purposes described and applicable legal obligations.

You can also seek guidance from the New Zealand Office of the Privacy Commissioner.